Careium, in collaboration with CSL, has embarked on a transformative journey to bolster their Technology-Enabled Care (TEC) solutions with the use of rSIM technology. This partnership extension marks a significant advancement in ensuring uninterrupted connectivity for Careium’s range of TEC devices, crucial for supporting vulnerable telecare service users across Europe.

Partnership History and Evolution.

For 15 years, CSL has been a trusted partner to Careium, providing robust ‘unsteered’ Roaming SIMs in multiple countries across various regions. These SIMs have been integral to Careium’s telecare systems to provide over 325,000+ connections, enabling secure and quality-assured solutions that empower users to lead safe, independent lives.

As part of the natural evolution of technologies CSL and Careium continued to work in collaboration to ensure the highest level of service was available to users. The partnership evolved to include a range of technologies across Carium’s TECS devices, and Dispersed Alarms utilizing a variety of CSL’s connectivity solutions. These solutions included roaming SIMs encrypted with private APNs. Additionally, CSL supported Careium’s expansion efforts by developing new firmware and conducting regular audits to optimize SIM usage and billing accuracy.

The instant impact of rSIM Technology.

 As care systems embrace connected solutions, Connectivity plays a pivotal role in the future of patient care. Enabling seamless data transmission and real-time monitoring with uninterrupted connectivity is essential for the reliability and effectiveness of remote patient monitoring devices and other innovations.

The introduction of rSIM presented to CSL and Careium a significant leap forward in connectivity resilience. rSIM, designed as the world’s first truly resilient and intelligent SIM card, monitors network connectivity in real-time and autonomously switches between mobile operator profiles to maximize uptime, all directly from the SIM card itself. This proactive approach provided Careium with a connectivity solution to further minimize disruptions, ensuring continuous service availability even during network outages or disruptions. With dual SIM capabilities, rSIM significantly reduces the risk of service downtime by seamlessly switching to a backup profile when needed.

Christian Walén, CEO at Careium, emphasized the pivotal role of rSIM in enhancing service reliability: “Even short-term disruptions in connectivity uptime create significant service risks, and we needed a solution to minimize this. rSIM revolutionizes connectivity resilience by constantly monitoring available networks and finding the best route to connect.”

Ed Heale, CEO of CSL, highlighted the strategic importance of the partnership extension: “Deploying rSIM is the next step in our vision to provide uninterrupted connectivity solutions to the TEC sector. CSL’s managed service combined with rSIM’s patented technology ensures we continue to deliver world-class TEC solutions.”

Key Benefits of rSIM for Careium.

• Enhanced Reliability: rSIM’s autonomous connectivity management ensures devices remain connected, providing peace of mind to Careium’s users and operational teams.

• Seamless Integration: Backwards compatibility with existing devices facilitates smooth upgrades, enhancing device resilience without disrupting ongoing operations.

• Data Security: Leveraging CSL’s Private APN and IPSec VPN ecosystem, rSIM ensures secure data transmission between TEC devices and monitoring centers, safeguarding sensitive information.

• Operational Efficiency: By minimizing service disruptions and optimizing network usage, rSIM helps Careium streamline operations and reduce support costs associated with connectivity issues.

Remaining Always ‘ON’.

The collaboration between Careium and CSL, strengthened by the introduction of rSIM technology, exemplifies a commitment to innovation and reliability in the TEC sector. As technology continues to evolve, rSIM stands at the forefront, ensuring seamless connectivity and operational excellence for organizations dedicated to safeguarding and supporting vulnerable individuals.

Explore the full capabilities of rSIM and its impact on enhancing critical connectivity in across all sectors. Download the rSIM White Paper to learn more about how this innovative technology can also elevate your solutions.